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| Admirals |
We are currently aware of an issue preventing end users from adding a bank account in their account settings when Canadian Dollars is set as the target currency. This issue only affects customers who use Wise for end user reimbursements. Our engineering team is actively working with Wise to resolve the issue as quickly as possible.
Our engineering team has resolved the issue that occurred when adding a new bank account in Account Settings with Canadian Dollars set as the target currency for Wise customers. We apologize for any inconvenience this may have caused.
On Saturday, April 19th starting at 6:00 pm EDT/11:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 4 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
The Chrome River scheduled maintenance has completed.
Emburse Enterprise is aware of an issue preventing users from logging in. Our Operations team is reviewing as their top priority. We will provide further updates once we know more.
The Emburse Enterprise Operations team has resolved the issue and users are now able to login as normal again. We apologize for the inconvenience.
Emburse Enterprise is aware of an issue where newly uploaded receipt images hang processing the receipt. Our Operations team is reviewing as a top priority and we will provide an update once we know more.
Our Operations team has resolved an issue causing newly uploaded receipts to hang while processing. We apologize for any inconvenience this may have caused.
We will perform maintenance on the Production environment on Wednesday, April 9, 2025, starting at 07:00 pm EDT / 11:00 pm UTC:
- This maintenance period will last for 5 minutes and the standard maintenance message will not appear as most of the application will remain functional.
- Environment Affected: Production Environment
- Impact: The environment will be available during the maintenance window stated above.
- Downtime: The environment will be available during the maintenance window stated above but users will be unable to upload receipts via the application, email or mobile apps.
- Data Integrity: Receipts will not upload successfully when uploaded via the application and may not be accessible if emailed in or uploaded via the mobile app.
The Chrome River scheduled maintenance has completed.
Emburse Enterprise/Chrome River is aware of errors logging in the application as well as saving line items. Our Operations team is reviewing as their top priority and we will provide an update once we know more.
Our Operations team has resolved an issue causing errors while using the application. We are continuing to monitor but we do not anticipate any further disruptions. We apologize for an inconvenience this may have caused.
Our operations team is aware that some end users are seeing issues when trying to upload attachments in the application. They are working on this as a top priority. We will update you as soon as this is resolved.
We are seeing some improvements for attachment uploads. We continue to work on this as a top proirity and will update you again in the next hour.
We have resolved the issue that was affecting some end users' ability to upload attachments.
We apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it.
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