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On Saturday, January 17th starting at 6:00 pm EST/11:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 5 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
Emburse Enterprise is aware of an issue preventing users from logging in to the Emburse Enterprise Mobile app. The web app is unaffected and users are able to login normally. We will provide a further update once we know more.
Our Operations team has resolved the issue and users are able to login to the Emburse Enterprise Mobile app again. We apologize for the inconvenience.
We are currently experiencing degraded performance affecting scheduled reports including exports.
Some users may notice a delay in recieving scheduled reports and exports.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update by 12 Eastern, or as soon as more information becomes available.
We appreciate your patience and understanding.
Our team continues to investigate the cause of the performance issue impacting scheduled reports and exports.
Performance remains below normal levels for some users.
We will provide another update by 2pm Eastern or sooner if we have significant progress.
Thank you for your continued patience.
Our Engineering team has now resolved the issue affecting scheduled reports and exports.
If you need to export reports before the next scheduled run, you can trigger a manual export of all approved expenses by:
Navigating to Report Scheduler
Selecting Automatic Export Queuing
Clicking Run Now
https://help.chromeriver.com/hc/en-us/articles/15596352919181-Automate-Exports-via-the-Report-Scheduler
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting the Report Scheduler which may impact some customers Scheduled Exports.
Some customers may notice a delay in receiving scheduled reports including Exports.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issue effecting scheduled reports and exports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
On Saturday, December 20th starting at 6:00 pm EST/11:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 5 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
The Chrome River scheduled maintenance has completed.
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