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On Saturday, November 15th starting at 6:00 pm EST/11:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 5 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
Some users are experiencing degraded performance.
Users may notice slowness using the application or problems choosing allocations or delegating.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our Engineering team continues to work on resolving the performance issues. We’re making progress and will provide another update as soon as we have more information.
Thank you for your continued patience.
Our engineering team has successfully resolved the
slowness issues users where seeing in the application. They have also solved the problems users were seeing choosing allocations or delegating.
We appreciate your patience and understanding as we worked to address and resolve this matter.
Emburse Enterprise is aware of an issue preventing some users from submitting pre-approvals. Our Engineering team is reviewing as a top priority and we will provide a further update once we know more.
The Emburse Enterprise Engineering team resolved the issue and all users are now able to submit pre-approvals.
We are currently experiencing degraded performance affecting Invoice routing, Invoice exports and feed processing.
Some users may notice slowness or delay in reports routing, exports complete and feeds being processed.
We will provide an update by 4 pm Eastern or as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issues we were seeing with routing and eports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting analytics.
Some users may notice slowness in access the analytics module and running reports. This seems to be related to the onging Amazon AWS issue.
Our engineering team is actively investigating the root cause and working to restore full performance.
We appreciate your patience and understanding.
We are seeing improvements with onging Amazon AWS issues and are now able to access analytics and run reports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting login to the UAT site.
Some users may notice slowness or not be able to log into the UAT site.
Our engineering team is actively investigating the root cause and working to restore full performance.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issue accessing the UAT site.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting allocations and delegate list.
Some users may notice allocations not appearing in dropdowns and the list of delegates not appearing when trying to delegate to another user. The issue seems to be an effect of the AWS outage, our engineering team is actively investigating and working to restore full performance.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update by 12pm Eastern, or as soon as more information becomes available.
We appreciate your patience and understanding.
Our team continues to investigate the cause of the performance issue impacting allocations not appearing in dropdowns and the list of delegates not appearing when trying to delegate to another user. Performance remains below normal levels for some users.
We will provide another update by 3 pm Eastern or sooner if we have significant progress.
Thank you for your continued patience.
Our engineering team has successfully resolved the issue affecting allocations and delegate list.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are experiencing an issue where OCR data extraction is failing, which may prevent some invoices from being created automatically.
Users may see an "OCR Processing Failed" error. As a workaround, you can manually enter the invoice data to submit an urgent invoice for processing.
The issue seems to be an effect of the AWS outage, our engineering team is actively investigating and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Following today's AWS outage, our engineering team has confirmed that OCR processing is being restored. We are already seeing the success rate increase as the service recovers.
We will keep monitoring and we will provide another update soon.
Thank you for your continued patience.
Our engineering team has successfully resolved the issue we were seeing with Invoice OCR.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing an outage that affects the login to the Emburse application.
Our engineering team is aware that there is an AWS outage and this has affected our applications and services.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has notified that the AWS incident is recovered and the access to the Emburse application and functionalities is now restored.
We appreciate your patience and understanding as we navigated this disruption.
We are currently experiencing an issue affecting the access to Emburse Analytics
Some users will see the message "The system reported an internal error." when trying to access Emburse Analytics
Our engineering team is actively investigating the root cause and working to restore full access.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has been monitoring the AWS incident and it seems that it has recovered. We observe the access to Emburse Analytics is restored now.
We appreciate your patience and understanding as we worked to address and resolve this matter.
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