Announcements
We are transitioning to a new incident management and status page provider in February 2026.
As part of the preparation for this move, our Operations team is adding subscriptions in the new platform based on users currently assigned to our existing status page. While adding the subscriptions, we were alerted that admins were receiving multiple emails from FireHydrant. This should not have been the case, and we have reached out to our provider to investigate the issue and understand what occurred.
We apologize for any inconvenience this has caused. We will share an update as soon as we have more information.
For more information on our new status page, please refer to the most recent Release Notes.For more information on our new status page please refer to the most recent Release Notes.
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| Pre-Approval | |||||||||
| Credit Cards | |||||||||
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| General Invoice | |||||||||
| Emails | |||||||||
| Image Processing | |||||||||
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| Purchase Order | |||||||||
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| Admirals |
We are transitioning to a new incident management and status page provider in February 2026.
As part of the preparation for this move, our Operations team is adding subscriptions in the new platform based on users currently assigned to our existing status page. While adding the subscriptions, we were alerted that admins were receiving multiple emails from FireHydrant. This should not have been the case, and we have reached out to our provider to investigate the issue and understand what occurred.
We apologize for any inconvenience this has caused. We will share an update as soon as we have more information.
For more information on our new status page, please refer to the most recent Release Notes.For more information on our new status page please refer to the most recent Release Notes.
We are currently experiencing degraded performance, some users may notice slowness when using the application or trying to work with invoices.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the performance degradation issue.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting logging in to the application.
Some users may receive a "System Error 500".
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
The issue affecting logins to the application has now been mitigated, and access should be fully restored.
Our engineering team continues to investigate the root cause to ensure appropriate measures are in place and to prevent a recurrence. We are actively monitoring the situation and will provide further updates if required.
Thank you for your patience and understanding.
Our engineering team has successfully resolved the issue affecting logging in to the application, and access has now been fully restored.
Thank you for your patience and understanding.
Emburse Enterprise is aware of delays in the processing of invoice exports as well as feed processing. Expense routing and exports are not affected. We will provide an update once we know more.
Our Operations team has resolved an issue resulting in invoice exports not running and feeds not processing. If you are exporting an export or a feed to process, it may arrive later as we work through the backlog. We apologize for the inconvenience.
On Saturday, January 17th starting at 6:00 pm EST/11:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 5 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
The Chrome River scheduled maintenance has completed.
We are currently experiencing degraded performance affecting the sending of schedule analytics reports.
Users will will see delays in recieving any scheduled Emburse Analytics Reports.
Our engineering team is actively investigating the root cause and working with our vendor to restore full performance.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issue with scheduled analytics reports. Any schedules that were in the queue at that time did not run and will need to be manually rerun.
We will continue to monitor to ensure stability. We apologize for any inconvenience this may have caused.
Emburse Enterprise is aware of an issue preventing users from logging in to the Emburse Enterprise Mobile app. The web app is unaffected and users are able to login normally. We will provide a further update once we know more.
Our Operations team has resolved the issue and users are able to login to the Emburse Enterprise Mobile app again. We apologize for the inconvenience.
We are currently experiencing degraded performance affecting scheduled reports including exports.
Some users may notice a delay in recieving scheduled reports and exports.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update by 12 Eastern, or as soon as more information becomes available.
We appreciate your patience and understanding.
Our team continues to investigate the cause of the performance issue impacting scheduled reports and exports.
Performance remains below normal levels for some users.
We will provide another update by 2pm Eastern or sooner if we have significant progress.
Thank you for your continued patience.
Our Engineering team has now resolved the issue affecting scheduled reports and exports.
If you need to export reports before the next scheduled run, you can trigger a manual export of all approved expenses by:
Navigating to Report Scheduler
Selecting Automatic Export Queuing
Clicking Run Now
https://help.chromeriver.com/hc/en-us/articles/15596352919181-Automate-Exports-via-the-Report-Scheduler
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting the Report Scheduler which may impact some customers Scheduled Exports.
Some customers may notice a delay in receiving scheduled reports including Exports.
Our engineering team is actively investigating the root cause and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issue effecting scheduled reports and exports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
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