Slowness or Errors Uploading Receipts and Invoices

Incident

Slowness or Errors Uploading Receipts and Invoices

Status: closed
Start:
End:
Duration: 25 minutes
Affected Components:
C5 Instance EXPENSE - C5 Instance INVOICE - C5 Instance Image / Receipt Processing Image Processing
Update

We are currently experiencing degraded performance affecting the uploading of both receipts and invoices.

Some users may notice slowness or even errors when trying to upload attachments.


Our engineering team is actively investigating the root cause and working to restore full performance.

We will provide an update by 11:00 Eastern, or as soon as more information becomes available.

We appreciate your patience and understanding.

Resolved

We are pleased to inform you that our engineering team has successfully resolved the issue that was causing errors and slow performance when uploading attachments. We appreciate your patience and understanding as we worked to address and resolve this matter.


© Copyright 2024 Emburse, Inc. All rights reserved.