Issues accessing the application

Incident

Issues accessing the application

Status: closed

Start:

End:

Duration: 22 minutes

Affected Components:

C3 Instance General Application Status - C3 Instance Login

Update

2025-06-04T17:40:00.0000000Z

We’re aware that some users are experiencing issues when trying to log in. Our team is actively working to resolve the problem as quickly as possible. We will provide another update within 15 minutes—or sooner, if available.

Update

2025-06-04T17:55:00.0000000Z

Our team continues to investigate the cause of the performance issue impacting logging into the application.

We will provide another update by 1:10 pm EST or sooner if we have significant progress.

Thank you for your continued patience.

Resolved

2025-06-04T18:02:00.0000000Z

The login issue affecting some users has been resolved. We apologize for the inconvenience this may have caused and appreciate your patience.