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Nov 03
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Oct 31
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Oct 28
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| General Application Status - C5 Instance | |||||||||
| Login | |||||||||
| Feeds | |||||||||
| Emails | |||||||||
| API | |||||||||
| EXPENSE - C5 Instance | |||||||||
| General Expense | |||||||||
| Emails | |||||||||
| Image / Receipt Processing | |||||||||
| Exports | |||||||||
| Pre-Approval | |||||||||
| Credit Cards | |||||||||
| INVOICE - C5 Instance | |||||||||
| General Invoice | |||||||||
| Emails | |||||||||
| Image Processing | |||||||||
| Exports | |||||||||
| Purchase Order | |||||||||
| ANALYTICS - C5 Instance | |||||||||
| Announcements C5 Instance |
Emburse Enterprise is aware of an issue preventing some users from submitting pre-approvals. Our Engineering team is reviewing as a top priority and we will provide a further update once we know more.
The Emburse Enterprise Engineering team resolved the issue and all users are now able to submit pre-approvals.
We are currently experiencing degraded performance affecting analytics.
Some users may notice slowness in access the analytics module and running reports. This seems to be related to the onging Amazon AWS issue.
Our engineering team is actively investigating the root cause and working to restore full performance.
We appreciate your patience and understanding.
We are seeing improvements with onging Amazon AWS issues and are now able to access analytics and run reports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are experiencing an issue where OCR data extraction is failing, which may prevent some invoices from being created automatically.
Users may see an "OCR Processing Failed" error. As a workaround, you can manually enter the invoice data to submit an urgent invoice for processing.
The issue seems to be an effect of the AWS outage, our engineering team is actively investigating and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Following today's AWS outage, our engineering team has confirmed that OCR processing is being restored. We are already seeing the success rate increase as the service recovers.
We will keep monitoring and we will provide another update soon.
Thank you for your continued patience.
Our engineering team has successfully resolved the issue we were seeing with Invoice OCR.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing an issue affecting the access to Emburse Analytics
Some users will see the message "The system reported an internal error." when trying to access Emburse Analytics
Our engineering team is actively investigating the root cause and working to restore full access.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has been monitoring the AWS incident and it seems that it has recovered. We observe the access to Emburse Analytics is restored now.
We appreciate your patience and understanding as we worked to address and resolve this matter.
On Saturday, October 18th starting at 6:00 pm EDT/10:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 4 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
The Chrome River scheduled maintenance has completed.
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