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General Application Status - C5 Instance | |||||||||
Login | |||||||||
Feeds | |||||||||
Emails | |||||||||
API | |||||||||
EXPENSE - C5 Instance | |||||||||
General Expense | |||||||||
Emails | |||||||||
Image / Receipt Processing | |||||||||
Exports | |||||||||
Pre-Approval | |||||||||
Credit Cards | |||||||||
INVOICE - C5 Instance | |||||||||
General Invoice | |||||||||
Emails | |||||||||
Image Processing | |||||||||
Exports | |||||||||
Purchase Order | |||||||||
ANALYTICS - C5 Instance | |||||||||
Announcements C5 Instance |
On Saturday, April 20th, starting at 6:00 pm EDT/10:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 4 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
The Chrome River scheduled maintenance has completed.
Chrome River is aware of errors logging in to the application. Our Operations team is reviewing right now and we will provide an update shortly.
The Chrome River Operations team has resolved an issue preventing users from logging in to the application. We apologize for the inconvenience this may have caused.
Chrome River is aware of reports that some UDAs that are triggered by rules are not firing correctly on expense reports. An example of such rule is one that sets the a header UDA based on a user's role (ie Part Of Office LAX). As a temporary workaround, users can click Cancel and reopen the form again. Our Engineering team is working on this as their top priority and we will provide an update once we know more.
Our Engineering team has resolved an issue preventing specific rules from firing on expense report headers and line items. Affected expense reports can be corrected by editing/re-saving the header and/or line item. We apologize for any inconvenience this may have caused.
Chrome River is aware of a delay in the routing of expense reports. We can confirm expense reports are routing, just slower than expected. We are working to resolve and will provide a further update once we know more. We apologize for the inconvenience.
The backlog has fully cleared and all expense reports are routing as normal. We apologize for the delay.
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