Unable to access UAT site

Incident

Status: closed

Start:

End:

Duration: 8 hours 32 minutes

Affected Components:

C1 Instance General Application Status - C1 Instance Login Feeds Emails API

Update

2025-10-20T14:47:00.0000000Z

We are currently experiencing degraded performance affecting login to the UAT site.

Some users may notice slowness or not be able to log into the UAT site.

Our engineering team is actively investigating the root cause and working to restore full performance.

We appreciate your patience and understanding.

Resolved

2025-10-20T23:19:00.0000000Z

Our engineering team has successfully resolved the issue accessing the UAT site.

We appreciate your patience and understanding as we worked to address and resolve this matter.