Application Slowness

Incident

Application Slowness

Status: closed
Start:
End:
Duration: 1 hour 16 minutes
Affected Components:
C3 Instance C5 Instance EXPENSE - C3 Instance EXPENSE - C5 Instance General Expense General Expense Emails Image / Receipt Processing Exports Pre-Approval Credit Cards
Update

We are currently experiencing degraded performance affecting general site performance.

Some users may notice slowness and errors while navigating the expense application.


Our engineering team is actively investigating the root cause and working to restore full performance.

We will provide an update by 12 pm Eastern, or as soon as more information becomes available.

We appreciate your patience and understanding.


Resolved

Our engineering team has successfully resolved the latency issues we were seeing.


We appreciate your patience and understanding as we worked to address and resolve this matter.