Attachment upload issues

Incident

Attachment upload issues

Status: closed

Start:

End:

Duration: 2 hours 27 minutes

Affected Components:

C5 Instance EXPENSE - C5 Instance INVOICE - C5 Instance Image / Receipt Processing Image Processing

Update

2025-03-27T16:58:00.0000000Z

Our operations team is aware that some end users are seeing issues when trying to upload attachments in the application. They are working on this as a top priority. We will update you as soon as this is resolved.

Update

2025-03-27T19:07:00.0000000Z

We are seeing some improvements for attachment uploads. We continue to work on this as a top proirity and will update you again in the next hour.

Resolved

2025-03-27T19:25:00.0000000Z

We have resolved the issue that was affecting some end users' ability to upload attachments.

We apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it.