Delay in Sending of Invoice Approval Emails

Incident

Delay in Sending of Invoice Approval Emails

Status: closed
Start:
End:
Duration: 3 days 4 hours 40 minutes
Affected Components:
C5 Instance INVOICE - C5 Instance Emails
Update

Chrome River is aware of reports of users not receiving their Invoice approval emails in a timely manner. We are reviewing as a top priority.

Resolved

Our Operations team has resolved an issue preventing Invoice approval emails from being sent. Our system is processing the backlog so it may be a few hours until all emails are sent. We apologize for any inconvenience this may have caused.

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