Site Slowness

Incident

Site Slowness

Status: closed

Start:

End:

Duration: 2 hours 29 minutes

Affected Components:

C5 Instance General Application Status - C5 Instance EXPENSE - C5 Instance INVOICE - C5 Instance Login General Expense General Invoice

Update

2024-10-21T14:50:00.0000000Z

We are aware that some customers are experiencing general performance issues with the Chrome River application. Our operations team is treating this as a priority and is actively investigating the matter. We will provide further updates as more information becomes available. Thank you for your patience and understanding.

Resolved

2024-10-21T17:19:00.0000000Z

The Chrome River Operations team has resolved the performance issues logging in and using the application. We thank you for your patience and apologize for any inconvenience.