Expense Export Files Not Delivered
Incident
2024-07-24T00:45:00.0000000Z
Expense Export Files Not Delivered
Status: closed
Start:
2024-07-23T18:30:00.0000000Z
End:
2024-07-24T00:45:00.0000000Z
Duration: 6 hours 15 minutes
Affected Components:
C1 Instance
C3 Instance
EXPENSE - C1 Instance
EXPENSE - C3 Instance
Exports
Exports
Update
2024-07-23T18:30:00.0000000Z
2024-07-23T18:30:00.0000000Z
Chrome River is aware of a delay in the processing of export files. Our Operations and Engineering teams are reviewing as their top priority.
Resolved
2024-07-24T00:45:00.0000000Z
2024-07-24T00:45:00.0000000Z
The Chrome River Engineering team has resolved an issue preventing some exports from completing. All files should be arriving to the FTP site shortly. We apologize for the inconvenience.
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