Expense Export Files Not Delivered

Incident

Expense Export Files Not Delivered

Status: closed

Start:

End:

Duration: 6 hours 15 minutes

Affected Components:

C1 Instance C3 Instance EXPENSE - C1 Instance EXPENSE - C3 Instance Exports Exports

Update

2024-07-23T18:30:00.0000000Z

Chrome River is aware of a delay in the processing of export files. Our Operations and Engineering teams are reviewing as their top priority.

Resolved

2024-07-24T00:45:00.0000000Z

The Chrome River Engineering team has resolved an issue preventing some exports from completing. All files should be arriving to the FTP site shortly. We apologize for the inconvenience.