Delay in Risk Autobot Approvals for Expense Reports

Incident

Delay in Risk Autobot Approvals for Expense Reports

Status: closed

Start:

End:

Duration: 23 hours

Affected Components:

C1 Instance EXPENSE - C1 Instance General Expense

Update

2024-06-27T00:00:00.0000000Z

Chrome River is aware of a delay in the routing of expense reports through the Risk Autobot. This only applies to customers utilizing our Risk Monitor service. Our Engineering team is reviewing as a top priority and we will provide an update once we know more.

Resolved

2024-06-27T23:00:00.0000000Z

The Chrome River Engineering team has resolved an issue causing a delay in the routing of expense reports through the Risk Autobot. All expense reports have now routed correctly. We apologize for the inconvenience.