intermittent Receipt and Invoice Upload issues

Incident

intermittent Receipt and Invoice Upload issues

Status: closed

Start:

End:

Duration: 1 hour 44 minutes

Affected Components:

C5 Instance EXPENSE - C5 Instance INVOICE - C5 Instance Image / Receipt Processing Image Processing

Update

2024-05-03T00:41:00.0000000Z

Our operations team is aware of issues some users are experiencing while uploading images (both invoices and receipts) and when trying to create a mileage expense. We are looking into this as a top priority. We apologize for any inconvenience this has caused.

Resolved

2024-05-03T02:25:00.0000000Z

Our operations team has resolved the issue some users were seeing while uploading images and creating a mileage expense. We apologize for any inconvenience this has caused.