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TOTAL UPTIME FOR THE LAST 30 DAYS
99.94%
Operational

Incident History

Apr 23
Apr 22
Apr 21
Apr 20
Apr 19
Apr 18
Apr 17
General Application Status - C7 Instance
Login
Feeds
Emails
API
EXPENSE - C7 Instance
General Expense
Emails
Image / Receipt Processing
Exports
Pre-Approval
Credit Cards
INVOICE - C7 Instance
General Invoice
Emails
Image Processing
Exports
Purchase Order
ANALYTICS - C7 Instance
Announcements C7 Instance

Recent Activity

Last Week
C1 Instance C3 Instance C5 Instance C7 Instance General Application Status - C1 Instance General Application Status - C3 Instance General Application Status - C5 Instance General Application Status - C7 Instance Login Login Login Login

On Saturday, April 20th, starting at 6:00 pm EDT/10:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 4 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.

The Chrome River scheduled maintenance has completed.

Week of 03/31/2024
C1 Instance C3 Instance C5 Instance C7 Instance General Application Status - C1 Instance General Application Status - C3 Instance General Application Status - C5 Instance General Application Status - C7 Instance Login Login Login Login

Chrome River is aware of errors logging in to the application. Our Operations team is reviewing right now and we will provide an update shortly.

The Chrome River Operations team has resolved an issue preventing users from logging in to the application. We apologize for the inconvenience this may have caused.

C1 Instance C3 Instance C5 Instance C7 Instance EXPENSE - C1 Instance EXPENSE - C3 Instance EXPENSE - C5 Instance EXPENSE - C7 Instance General Expense General Expense General Expense General Expense

Chrome River is aware of reports that some UDAs that are triggered by rules are not firing correctly on expense reports. An example of such rule is one that sets the a header UDA based on a user's role (ie Part Of Office LAX). As a temporary workaround, users can click Cancel and reopen the form again. Our Engineering team is working on this as their top priority and we will provide an update once we know more.

Our Engineering team has resolved an issue preventing specific rules from firing on expense report headers and line items. Affected expense reports can be corrected by editing/re-saving the header and/or line item. We apologize for any inconvenience this may have caused.