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C1 Instance C3 Instance C5 Instance C7 Instance General Application Status - C1 Instance General Application Status - C3 Instance General Application Status - C5 Instance General Application Status - C7 Instance Login Login Login Login

On Saturday, July 20th, starting at 6:00 pm EDT/10:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 4 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.

The Chrome River scheduled maintenance has completed.

Week of 07/07/2024
C1 Instance C2 C3 Instance C5 Instance C7 Instance HelpDesk Home Helpdesk Announcements Topics Cases Dashboard Announcements C2 Admirals Announcements C1 Instance Announcements C3 Instance Announcements C5 Instance Announcements C7 Instance

Chrome River is aware of issues some users are seeing trying to login to the help desk from the Chrome River application. We are looking into this as a top priority and will update you as soon as possible.

In the meantime, you can login by going to https://chromeriver.my.site.com. Your username is your email address with ".cr" appended to the end.

Chrome River is continuing to address the issue some users are seeing trying to login to the help desk from the Chrome River application. We are looking into this as a top priority and will update you as soon as possible.

As a reminder, you can login by going to https://chromeriver.my.site.com. Your username is your email address with ".cr" appended to the end.

Chrome River has resolved the issue some users were seeing trying to login to the help desk from the Chrome River application. We apologize for the inconvenience this has caused. 

C1 Instance C2 C3 Instance C5 Instance C7 Instance HelpDesk Home Helpdesk Announcements Topics Cases Dashboard Announcements C2 Admirals Announcements C1 Instance Announcements C3 Instance Announcements C5 Instance Announcements C7 Instance

Chrome River is a aware of an issue some users are experiencing when trying to respond to an existing help desk case by email. We are looking into this as a top priority.  

The issue some users were seeing when responding to an existing help desk case is now resolved. We apologize for an inconvenience this has caused.