|
|
Oct 25
|
Oct 24
|
Oct 23
|
Oct 22
|
Oct 21
|
Oct 20
|
Oct 19
|
|
|
|---|---|---|---|---|---|---|---|---|---|
| General Application Status - C1 Instance | |||||||||
| Login | |||||||||
| Feeds | |||||||||
| Emails | |||||||||
| API | |||||||||
| EXPENSE - C1 Instance | |||||||||
| General Expense | |||||||||
| Emails | |||||||||
| Image / Receipt Processing | |||||||||
| Exports | |||||||||
| Pre-Approval | |||||||||
| Credit Cards | |||||||||
| INVOICE - C1 Instance | |||||||||
| General Invoice | |||||||||
| Emails | |||||||||
| Image Processing | |||||||||
| Exports | |||||||||
| Purchase Order | |||||||||
| ANALYTICS - C1 Instance | |||||||||
| Announcements C1 Instance |
Emburse Enterprise is aware of an issue preventing some users from submitting pre-approvals. Our Engineering team is reviewing as a top priority and we will provide a further update once we know more.
The Emburse Enterprise Engineering team resolved the issue and all users are now able to submit pre-approvals.
We are currently experiencing degraded performance affecting Invoice routing, Invoice exports and feed processing.
Some users may notice slowness or delay in reports routing, exports complete and feeds being processed.
We will provide an update by 4 pm Eastern or as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issues we were seeing with routing and eports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting analytics.
Some users may notice slowness in access the analytics module and running reports. This seems to be related to the onging Amazon AWS issue.
Our engineering team is actively investigating the root cause and working to restore full performance.
We appreciate your patience and understanding.
We are seeing improvements with onging Amazon AWS issues and are now able to access analytics and run reports.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing degraded performance affecting login to the UAT site.
Some users may notice slowness or not be able to log into the UAT site.
Our engineering team is actively investigating the root cause and working to restore full performance.
We appreciate your patience and understanding.
Our engineering team has successfully resolved the issue accessing the UAT site.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are experiencing an issue where OCR data extraction is failing, which may prevent some invoices from being created automatically.
Users may see an "OCR Processing Failed" error. As a workaround, you can manually enter the invoice data to submit an urgent invoice for processing.
The issue seems to be an effect of the AWS outage, our engineering team is actively investigating and working to restore full performance.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Following today's AWS outage, our engineering team has confirmed that OCR processing is being restored. We are already seeing the success rate increase as the service recovers.
We will keep monitoring and we will provide another update soon.
Thank you for your continued patience.
Our engineering team has successfully resolved the issue we were seeing with Invoice OCR.
We appreciate your patience and understanding as we worked to address and resolve this matter.
We are currently experiencing an outage that affects the login to the Emburse application.
Our engineering team is aware that there is an AWS outage and this has affected our applications and services.
We will provide an update as soon as more information becomes available.
We appreciate your patience and understanding.
Our engineering team has notified that the AWS incident is recovered and the access to the Emburse application and functionalities is now restored.
We appreciate your patience and understanding as we navigated this disruption.
On Saturday, October 18th starting at 6:00 pm EDT/10:00 pm UTC, we will perform our regularly scheduled maintenance on the Production site. The system will be offline for approximately 4 hours while we upgrade our infrastructure. The standard maintenance page will display for users during this period.
The Chrome River scheduled maintenance has completed.
Due to a temporary service disruption on the National Joint Council (NJC) website, there will be a delay in the upload of the Q4 Canadian Per Diem rates. We expect to resolve this issue and have the rates uploaded to Emburse Enterprise by October 2nd.
Emburse Enterprise is aware that scheduled administrative exports did not run between 23:00 and 23:57 UTC / 7:00 pm and 7:57 pm EDT on Monday, September 29, 2025. This includes the automated exports for both Expense and Invoice as well as our Direct Pay product. If your scheduled report did not run and you would like this instance to be run, you can do so from the Report Scheduler admin (Admin Settings -> Tracking and Notifications -> Report Scheduler). From there, select the report type, then select the schedule and click Run Now. If you do nothing, all future schedules will run as expected.
The issue preventing scheduled exports from running has been resolved. We apologize for the inconvenience.
© Copyright 2024 Emburse, Inc. All rights reserved.