Delay in scheduled analytics reports

Incident

Delay in scheduled analytics reports

Status: closed
Start:
End:
Duration: 2 hours 25 minutes
Affected Components:
C1 Instance C7 Instance General Application Status - C1 Instance General Application Status - C7 Instance EXPENSE - C1 Instance EXPENSE - C7 Instance INVOICE - C1 Instance INVOICE - C7 Instance ANALYTICS - C1 Instance ANALYTICS - C7 Instance Announcements C1 Instance Announcements C7 Instance General Expense Login General Invoice General Expense Login General Invoice Emails Feeds Emails Emails Feeds Emails Image / Receipt Processing Emails Image Processing Image / Receipt Processing Emails Image Processing Exports API Exports Exports API Exports Pre-Approval Purchase Order Pre-Approval Purchase Order Credit Cards Credit Cards
Update

We are currently experiencing degraded performance affecting the sending of schedule analytics reports.

Users will will see delays in recieving any scheduled Emburse Analytics Reports.


Our engineering team is actively investigating the root cause and working with our vendor to restore full performance.


We appreciate your patience and understanding.


Resolved

Our engineering team has successfully resolved the issue with scheduled analytics reports. Any schedules that were in the queue at that time did not run and will need to be manually rerun.


We will continue to monitor to ensure stability. We apologize for any inconvenience this may have caused.